TRIPOLLAR AUTHENTICITY

It’s important to buy from TriPollar or a TriPollar authorised retailer only.

CUSTOMER WARNING!

Any TriPollar product purchased from any retailer or location not listed below could be counterfeit or defective, and there is the potential that these products are harmful to use as they exist outside of TriPollar regulation. TriPollar do not take responsibility for any products purchased from unauthorised sellers and these products will not be covered under TriPollar warranty. Purchasing a TriPollar device from an unauthorised seller is done at the customer's own risk. 

Unauthorized sellers such as, but not limited to, include: Alibaba.com, Currentbody.com, DHGate.com, mecari.com, npgstoreusa.com, myerNK.com, Stylevana.com, yohohongkong.com, tripollar-outlets.com and strawberrynet.com.

WHERE TO BUY TRIPOLLAR

TriPollar is available both through our official websites as well as through a variety of retailers both in physical locations and online. A complete list of our authorised retailers can be found below.

  • MyTriPollar.com
  • Amazon.com
  • Argos.com
  • Bloomingdales.com
  • Costco.com
  • Dermstore.com
  • Ecosmetics.com
  • HQHair.com
  • LookFantastic.com
  • NET-A-PORTER.com
  • Neiman Marcus
  • NeimanMarcus.com
  • OhBeauty.com
  • Physicians Beauty Group
  • Sephora.co.uk
  • SkinCareRx.com
  • SkinStore.com
  • Saks Fifth Avenue
  • SaksFifthAvenue.com
  • TheBrandluxe.com
  • Walmart.com

* Please be advised that we handle customer service related product questions and provide warranty servicing support for authorized retailers whom we work with. If you have purchased from one of the authorized retailers listed above, and need product assistance, please contact us. If you have purchased from a retailer not on this list, please contact that retailer for assistance.

PRICE MATCH GUARANTEE!

Have you found a better price from one of our authorised retailers? If it is an active promotion, we will gladly honor a one-time price adjustment within seven days of the date that you placed your order. Promotions that have expired or are from retailers that are not on our authorised retailers list do not qualify for the Price Match Guarantee. Additionally, the promotion must be for the same device that you have purchased in order to qualify. To receive the adjustment, simply provide us with your order number, along with the link to the active promotion page that you are referring to. We will then partially refund your order to reflect the lower pricing. Please note: we cannot adjust the pricing on our website in order to match the price. Your order would need to be placed first.